Privacy Policy

1. Introduction

At Elariss, we are committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, or purchase our products.

By using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.

2. Information We Collect

Personal Information

When you interact with Elariss, we may collect personal information including:

• Full name
  
• Email address
  
• Phone number
  
• Billing and shipping addresses
  
• Payment information (processed securely through trusted third-party payment providers)
  

Non-Personal Information

We may automatically collect certain information about your device and website usage, including:

• IP address
  
• Browser type and device information
  
• Pages viewed and time spent on our website
  
• Cookies and similar tracking technologies
  

3. How We Use Your Information

We use your information to:

• Process and fulfil your orders
  
• Provide order confirmations and shipping updates
  
• Respond to enquiries and customer support requests
  
• Improve our website, products, and customer experience
  
• Send promotional offers and marketing communications where you have chosen to receive them
  
• Prevent fraud and maintain the security of our website
  
• Comply with applicable legal and regulatory requirements
  

4. Sharing Your Information

Your privacy is important to us. We do not sell, rent, or trade your personal information.

We may share your information with trusted third parties, including:

• Shipping and courier partners to deliver your orders
  
• Secure payment providers to process transactions
  
• Service providers that assist in operating our website and business
  
• Government, regulatory, or legal authorities where required by applicable law
  

All third-party providers are required to handle your information securely and only for the purposes for which it is provided.

5. Cookies

Elariss uses cookies and similar technologies to improve your browsing experience, analyse website performance, and personalise your shopping experience.

You may choose to disable cookies through your browser settings; however, doing so may affect the functionality of certain features on our website.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorised access, misuse, alteration, or disclosure.

While we strive to use commercially accepted security practices, no method of electronic transmission or online storage can be guaranteed to be completely secure.

7. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access the personal information we hold about you
  
• Request correction of inaccurate or incomplete information
  
• Request deletion of your personal information, where applicable
  
• Withdraw your consent to receive marketing communications at any time
  

To exercise any of these rights, please contact us at support@theelariss.com.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Any updates will be published on this page together with the revised effective date. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

Email: support@theelariss.com